Loyal Sephora Customers Unhappy With Company’s Non-Apology For Unrewarding...
Yesterday was a special event for loyal customers of makeup retailer Sephora who have accumulated points in the retailer’s loyalty program, where unusually fabulous rewards came out. The company hyped...
View ArticleAngry Sephora Customers Invent Mass Returns As A Form Of Consumer Protest
What happens when a retailer encourages customers to buybuybuy in order to rack up rewards points for a special event, and then that event turns out to be a massive disappointment? If you’re the...
View ArticleSephora’s Offering To Customers Upset About Epic Rewards: $50 Gift Codes
Earlier this month, we shared with you the story of Sephora’s Epic Rewards promotion that quickly ran out of rewards. Customers were upset after the promotion, believing that they had been misled into...
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